Step 1 / 8
Open the store
Open Google Play on Android, or the App Store on iPhone/iPad.
Setup is quickest on Android phones/tablets and iPhone/iPad: you download an IPTV player from the store, enter your details and start watching.
Preparation
Keep these at hand so you do not have to look for them during setup.
A device with Android 7 or later, or iOS 13 or later (some players may not work on older versions).
A Google Play Store or Apple App Store account.
An active IPTV subscription and the login details sent to you (M3U link or Xtream details: server address, username, password).
A stable internet connection: at least 10 Mbps for SD, 15-20 Mbps for HD/FHD, 4 Mbps or more for 30K is recommended.
If possible, connect the device with a network cable instead of Wi-Fi; this reduces stuttering, especially during live sports broadcasts.
Step by step
Move forward with the buttons or the left/right arrow keys on your keyboard.
Step 1 / 8
Open Google Play on Android, or the App Store on iPhone/iPad.
Step 2 / 8
Search for an app that supports M3U/Xtream, such as "IPTV Smarters", "GSE Smart IPTV", "TiviMate" (Android) or "IPTV Smarters", "GSE Smart IPTV" (iOS).
Step 3 / 8
Install the app; if it asks for notification and storage permissions, approve them.
Step 4 / 8
Select the "Xtream Codes API" or "M3U URL" option; which one you use depends on the details sent to you.
Step 5 / 8
Enter the server/URL, username and password. If you are copying and pasting, make sure there are no spaces at the start or end.
Step 6 / 8
After signing in, the list of channels, films and series is downloaded; this may take a few minutes.
Step 7 / 8
Choose a category and start the channel; turn the phone sideways for full screen.
Step 8 / 8
If you want to watch on a television, you can use Chromecast/AirPlay with the player's cast icon.
Did you get stuck?
Enter the details again and check your internet; close and reopen the app and refresh the list.
There are a few players in the App Store that support M3U/Xtream; choose one with a high rating in the search results. If you can't find one, write to us on WhatsApp.
Check the Wi-Fi signal and move closer to the modem; if that doesn't work, increase the buffer time in the player settings.
Make sure the device is not in silent mode; change the audio track/language setting in the player.
It is enough to follow the same steps on the new device and enter the same details.
Final check
Tell us which step you are stuck on and the message on the screen; let's finish your Android and iPhone setup together.